Terms of Engagement

Who these terms apply to

These terms apply to every advisory engagement entered into with VEXTERS Advisory Group, whether purchased through this website or agreed directly. Where a separate signed engagement letter exists, that letter takes precedence over anything stated here.

Scope of an engagement

Each advisory package defines its own scope, deliverables and turnaround on its page. Work is limited to what that scope describes. Additional entities, additional reporting periods, or a materially changed brief fall outside it and are agreed separately before any further work begins.

Where an engagement's stated scope and this document conflict, the scope published on the package page governs the work to be performed.

Fees, payment and renewal

Advisory packages are monthly engagements, priced in United States dollars as shown on each package page. Payment is due before work begins on a monthly cycle.

Engagements renew automatically each month until either party gives notice. Cancelling before a cycle begins stops the next renewal. The current cycle is not refunded once work on it has commenced.

Your responsibilities

Advisory output is only as reliable as the information it is built on. By entering an engagement you accept responsibility for:

• Providing complete and accurate financial, commercial and operational information
• Providing the documents listed as required on the package page, within a reasonable period
• Telling us promptly if information previously provided turns out to be incorrect or incomplete
• Making your own decisions — our role is to inform them, not to make them for you

Deliverables and turnaround

Turnaround times stated on package pages run from the date the completed questionnaire and all required documents are received, not from the date of payment. Delays in providing information extend the turnaround accordingly.

Deliverables are provided for your internal use. They may be shared with your professional advisers, lenders or investors, but may not be republished or represented as independent third-party verification without our written agreement.

Confidentiality

Information you provide in the course of an engagement is treated as confidential and is not disclosed to third parties except where you direct us to, or where disclosure is required by law or by a regulator.

Limitations

Financial models, feasibility assessments, valuations and strategic recommendations are decision-support tools. They rest on assumptions that are stated in the deliverable, and they do not constitute a guarantee of investment returns, financing approval, or any particular commercial outcome.

Our liability in connection with an engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential loss, including lost profits or lost opportunity.

See the Scope & Disclaimers page for the position on regulated investment services and tax-agent services.

Intellectual property

Models, reports and other materials prepared for you become yours on payment. The underlying methodologies, templates and know-how used to produce them remain ours.

Termination

Either party may end an engagement by giving notice before the next monthly cycle begins. We may decline or discontinue an engagement where continuing would place us in conflict, breach a regulatory requirement, or where requested information is not provided.

Governing law

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.